Sales Policy

As part of the telecommunications program you have chosen, a minimum top-up of 20€ is required annually. This amount must be payed up to the 31st of January of each year. Non-compliance with the aforementioned directive will lead to the temporary block of your PlanetSim.

Should your card become blocked, you can un-block it by perfoming a top-up of 20€ and contact our customer support regarding the matter.