Terms and conditions – Privacy Policy   Internet World Wide Web Site and Services Provision (Rules and Regulations) Petroulakis SA requires that all visitors to our site(s) on the World Wide Web (the “Site”) adhere to the following rules and regulations. By accessing the Site you indicate your acknowledgment and acceptance of these terms and conditions.

• Laws and Regulations

User access to and use of the Site is subject to all applicable International, European Union and Greek laws and regulations.

• Copyright/Trademarks

The trademarks, logos and service marks (“Marks”) displayed on the Site are the property of Petroulakis SA and other parties. Users are prohibited from using any Marks for any purpose including, but not limited to use as meta-tags on other pages or sites on the World Wide Web without the written permission of Petroulakis SA or such third party which may own the Marks. All information and content including any software programs available on or through the Site (“Content”) is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.  

• No Warranties

All content, products, and services on the site, or obtained from a web site to which the site is linked (a “linked site”) are provided to you “as is” without warranty of any kind either express or implied including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose, title, non-infringement, security or accuracy. Petroulakis SA does not endorse and is not responsible for (a) the accuracy or reliability of any opinion, advice or statement made through the site or a linked site by any party other than Petroulakis SA, or (b) the capabilities or reliability of any product or service obtained from a linked site. Other than as required under applicable consumer protection law, under no circumstance will Petroulakis SA be liable for any loss or damage caused by a user’s reliance on information obtained through the site or a linked site, or user’s reliance on any product or service obtained from a linked site. It is the responsibility of the user to evaluate the accuracy, completeness or usefulness of any opinion, advice or other content available through the site, or obtained from a linked site. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific opinion, advice, product, service, or other content.  

• Limitation of Liability For Use of the Site and Linked Sites

The information, software, products and descriptions of services published on the site or a linked site may include inaccuracies or typographical errors, and Petroulakis SA specifically disclaims any liability for such inaccuracies or errors. Changes are periodically made to the information on the site and linked sites. Petroulakis SA may make improvements or changes to the site at any time. You agree that Petroulakis SA, its affiliates and any of their respective officers, directors, employees, or agents will not be liable, whether in contract, tort, strict liability or otherwise, for any direct, indirect, punitive, consequential, incidental or special damages (including without limitation lost profits, cost of procuring substitute service or lost opportunity) arising out of or in connection with the use of the site or a linked site, or with the delay or inability to use the site or a linked site, even if Petroulakis SA is made aware of the possibility of such damages. This limitation on liability includes, but is not limited to, the transmission of any viruses which may infect a user’s equipment, failure of mechanical or electronic equipment or communication lines, telephone or other interconnect problems (e.g., you cannot access your internet service provider), unauthorized access, theft, operator errors, strikes or other labour problems or any force majeure. Petroulakis SA cannot and does not guarantee continuous, uninterrupted or secure access to the web site.  

• Limitation of Liability for Services Arranged Through the Site

You agree that Petroulakis SA is a mere agent for the providers of services available through the site, including but not limited to travel services. Any and all claims regarding any failure or breach with respect to the services offered through the site are limited to claims against any and all service providers. Petroulakis SA hereby disclaims any liability, whether based on contract, tort, strict liability or otherwise, including without limitation liability for any direct, indirect, punitive, consequential, incidental or special damages, in connection with the goods or services provided by any carrier or other supplier through the site, including without limitation liability for any act, error, omission, injury, loss, accident, delay or irregularity which may be incurred through the fault, negligent or otherwise, of such carrier or supplier and you hereby exonerate Petroulakis SA from any liability with respect to the same.  

• Confidentiality of User Communications

Except as required by law and in accordance with the Petroulakis SA Internet Privacy Statement, Petroulakis SA will maintain the confidentiality of all user communications which contain personal user information and which are transmitted directly to Petroulakis SA. Postings by a user on any message board or in any chat room will not be protected as confidential and Petroulakis SA may use and provide information contained in any such postings (including any ideas, concepts, know-how or other intellectual property) to any of its parent Inc., subsidiaries and affiliates for any purpose whatsoever and as deemed appropriate by Petroulakis SA. User should be aware that Linked Sites may contain confidentiality provisions that differ from the provisions provided herein. Petroulakis SA is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions.

• Linked Internet Sites

Petroulakis SA prohibits caching, unauthorized hypertext links to the Site and the framing of any Content available through the Site. Petroulakis SA reserves the right to disable any unauthorized links or frames and specifically disclaims any responsibility for the Content available on any other Internet sites linked to the Site. Access to any other Internet sites linked to the Site is at the user’s own risk. User should be aware that Linked Sites may contain rules and regulations, privacy provisions, confidentiality provisions, transmission of personal data provisions, and other provisions that differ from the provisions provided on the Site. Petroulakis SA is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions.  

• Postings

Petroulakis SA is under no obligation to review any messages, information or content (“Postings”) posted on the Site by users and assumes no responsibility or liability relating to any such Postings. Notwithstanding the above, Petroulakis SA may from time to time monitor the Postings on the Site and may decline to accept and/or remove any Postings that contain: Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable local, state, national or international law. Advertisements or solicitations of any kind. Messages posted by users impersonating others. Personal information such as messages which state phone numbers, social security numbers, account numbers, addresses, or employer references. Messages by non-spokesperson employees of Petroulakis SA purporting to speak on behalf of Petroulakis SA or containing confidential information or expressing opinions concerning Petroulakis SA. Messages that offer unauthorized downloads of any copyrighted or private information. Multiple messages placed within individual folders by the same user restating the same point.  

• Transmission of Personal Data

User acknowledges and agrees that by providing Petroulakis SA with any personal or proprietary user information through the Site, user consents to the transmission of such personal or proprietary user information over international borders as necessary for processing in accordance with Petroulakis SA standard business practices. Users should be aware that Linked Sites may contain transmission of personal data provisions that differ from the provisions provided herein. Petroulakis SA is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions.  

• Changes to Rules and Regulations

Petroulakis SA reserves the right to revise these Rules and Regulations at any time and users are deemed to be apprised of and bound by any changes to these Rules and Regulations.  

• Violations of Rules and Regulations

Petroulakis SA reserves the right to seek all remedies available at law and in equity for violations of these Rules and Regulations, including the right to block access from a particular Internet address to the Site.  

• Access to Password Protected/Secure Areas

Access to and use of password protected and/or secure areas of the Site is restricted to authorized users only. Unauthorized individuals attempting to access these areas of the Site may be subject to prosecution.  

• Use of “Cookie” File Features

Petroulakis SA reserves the right to store information on a user’s computer in the form of a “cookie” or similar file for purposes of modifying the Site to reflect users’ preferences. The Petroulakis SA Internet Privacy Statement provides additional information regarding Petroulakis SA use of cookies as well as procedures for disabling cookies.  

• Jurisdiction/Governing Law

Users of this Site agree to submit to the laws of Greece and applicable the law of European Union and international law without regard to conflicts of laws principles.  

• Periodical top-ups

PlanetSim cards that are in use must be topped-up at least once every year with a minimum to-up value of 20€,otherwise the sim can be temporarily blocked until the cardholder applies the above mentioned directive.  

• Declaration

After the decision of EETT it is obligatory to declare all PlanetSim. Look here  

• Recycling numbers

The company reserves the right to recycle, i.e. delete PlanetSims not used or have not made a single call or recharge over 2 years. The client reserves the right to reinstate the PlanetSim to the pre-final deletion status of the calling number within a period of six months from the date originally recycled.  

Privacy Policy & GDPR Compliance

IN GENERAL

The use of our web pages and the services provided to the visitor on the site planetsim.gr owned by ΠΕΤΡΟΥΛΑΚΗΣ Α.Ε.Ε hereafter «the company», requires your agreement with the Privacy Policy of this site. Therefore, the visitor must carefully read the contents of this page before using the services of our website. If he does not agree, he must leave this website and NEVER make use of any of its services or content. This privacy policy may change from time to time according to the relevant legislation. We will not explicitly notify our customers or our site’s users about these changes. Instead, we recommend you to occasionally visit this page for any changes to this privacy policy. The continued use of the planetsim.gr website even after any changes to the Privacy Policy implies the unconditional acceptance of these terms by you.

Privacy and Protection of personal data

We collect and process your personal data only when it is absolutely necessary. We will never sell, rent, distribute, or publicize in any way your personal data. If you are under 16, you MUST have your parents’ consent before using the services of this site.

Relevant legislation

Along with our company’s internal IT systems, this site is designed to comply with the following laws/regulations regarding the protection of user’s personal data:

1. EU Data Protection Directive (DPD of year 1995)
2. Regulation on general EU data protection (GDPR of year 2018)

Personal information collected by this site and why we collect it

This site collects and uses personal information for the following reasons:

Website traffic monitoring

Like most sites, this site uses Google Analytics (GA) to track user activity. We use this data to determine the number of our site visitors to better understand how they find and use our web pages. Although GA records data such as your geographic location, your device, your web browser, and your operating system, none of this information identifies you to us. GA also records your computer’s IP address, which could be used to identify you, but Google does not provide access to it. We believe that Google is a third data processor that is compliant with the requirements of European legislation.

Contact forms and email links

If you choose to contact us using a contact form or an email link, none of the data you provide will be stored to our site or transferred or processed by any third party data processor as defined below in the section «Our third-party data processors». Instead, these data will be sent to us via an SMTP protocol (Simple Mail Transfer Protocol). Our SMTP servers are protected by a TLS security protocol (also known as SSL), meaning that email content is encrypted before being sent over the Internet. The content of the email is decrypted by our local computers and devices.

About Cookies

What is a cookie?

The term «cookie» refers to a small data file consisting solely of a set of text information that the site transmits to the web browser on your computer’s hard disk, either temporarily throughout your visit , or sometimes for longer periods, depending on the type of cookie. Cookies perform different operations (for example, you are distinguished from other site’s visitors or remember certain info for you like your preferences) and are used by most websites to improve your user experience. Each cookie is unique to your browser and contains some anonymous information. A cookie typically contains the name of the cookie field, the cookie’s lifetime, and a value (usually in the form of a randomly generated unique number).

Types of cookies

The basic types of cookies are described below

·     Session cookies

These are temporary cookies that remain in the cookie file of your device’s browser only during your visit and are deleted when you close the browser.

·     Persistent cookies

These remain in the cookie file of your device’s browser even after the browser closes, sometimes for one year or more (the exact length of stay depends on the lifetime of each cookie). Permanent cookies are used when the site administrator may need to know who you are for more than one visit (e.g., to remember your username or your site configuration preferences).

·     First-party cookies

These are cookies installed on your browser and/or hard drive of your device from the site you are visiting. This includes assigning a unique ID to you, in order to monitor your site navigation. Site creators often use first-party cookies to handle visits and for identification purposes.

·     Third-party cookies

These are cookies used by third parties, such as social networks to track your visits to the various sites they advertise. The site administrator has no control over these third-party cookies.

Cookies on this site and how to manage them

On this site, we use cookies to improve your user experience. Site functionality will be significantly affected if you disable or disagree with the use of cookies. See the following information about the third-party cookies we use on this site, including how to disable them and the effect of disabling on the site’s functionality. If you need any help on how to manage certain types of cookies, including how to check or delete them, please visit www.aboutcookies.org.

Google Analytics cookies

Google Analytics cookies are performance analytics/logging cookies that allow us to collect anonymous information about how visitors use our site. These cookies can inform us on how many visitors use the site, the visit’s time and duration, and also provide information on how visitors navigate across the site. This information helps us improve the way our site works. They are anonymous information and do not contain personal information. The information collected by the Google Analytics cookies about our site is transferred and stored on Google’s servers in accordance with Google’s privacy policy. For more information on Google Analytics, please visit https://support.google.com/analytics/answer/6004245 You can disable Google Analytics tracking by visiting https://tools.go ogle.com/dlpa ge/gaoptout?hl =en=GB If you disable these cookies, your activity will not be counted or used in the statistics we collect to improve the services we provide through this site. Website functionality will not be affected.

Video providers cookies

Video providers can place cookies on your device if you watch their video on our site. If you disable these cookies you may not be able to see the embedded videos on our site.

Social Networks cookies

Third-party social networks can place cookies on your device if you choose to share a web page of our site with another third-party Social Network site, by clicking on one of the «share» buttons. If you disable these cookies, you will not be able to share any of our content with third-party social networks

About this site’s web server

All web traffic (file transfer) between this site and your browser is encrypted and transferred via the HTTPS protocol using Secure Sockets Layer (SSL).

Third-party personal data processors

We use a number of third parties to process personal data for us. These Third-party personal data processors have been carefully selected to comply with the legislation mentioned in this document.

Data breaches

For any of your personal information stored in our database, all necessary action will be taken to be secure as possible. We will report any unlawful violation of our database or any third party data processing database to all relevant stakeholders as well as authorities within 72 hours of the violation, if it is obvious that the personal data stored in recognizable form, have been stolen.

Data Protection Officer

The data protection officer (DPO) of this site is: «ΧΡΙΣΤΟΦΟΡΟΣ ΚΟΥΤΣΟΥΡΟΣ»